Press Releases from FCS - IT-Experten (4 total)
Powerful service desk solution HEINZELMANN.Service.Desk from FCS Fair Computer S …
HEINZELMANN Service.Desk: The comprehensive solution for efficient IT and service management
FCS Fair Computer Systems GmbH introduces HEINZELMANN Service.Desk - a powerful, user-friendly and cost-efficient full-service management software that revolutionizes IT management. With intuitive interfaces, automatable processes and powerful workflows, the management of IT requests is simplified. And best of all, HEINZELMANN does away with hidden customizing costs, giving you full cost transparency and control.
Key functions and benefits
The HEINZELMANN Service.Desk offers…
IT service management in hospitals: How ITSM and IT asset management improve hos …
In an environment in which technological progress plays a central role, IT service management (ITSM) is a decisive factor for the success of hospitals. Operating modern hospital systems requires not only sophisticated IT solutions, but also effective management and maintenance of these systems. By reading this article, you will avoid the common mistakes of inefficient IT processes and gain a deeper understanding of how optimized ITSM and IT asset management…
Guide to tool selection in e-government: Focus on helpdesk and ITSM with HEINZEL …
The transformation of public services through e-government as well as helpdesk and service management solutions plays a key role in increasing proximity to citizens and operational efficiency. However, without the right expertise, mistakes can be made when implementing these technologies, which are not only costly but can also undermine public trust.
In the world of IT support systems, many technical terms circulate such as ticket tool, incident handling, IT service management…
Criteria for selecting the right ITAM software
Comprehensive guide to selecting IT asset management software: Optimizing efficiency and cost control with Asset.Desk
The most important facts in a nutshell
* Introduction: This guide takes you through the process of selecting IT asset management software to ensure efficient management and cost control of IT assets.
* Definition of ITAM: IT asset management improves the deployment and management of an organization's IT assets throughout their lifecycle.
* Fundamentals of software selection: Selecting the…
